All orders are shipped from Sylk Swim’s warehouse on the Gold Coast, Australia, during business hours (Monday to Friday, 9:00 AM – 5:00 PM AEST). Please note, our warehouse is closed on weekends and Australian public holidays. Orders placed during these times will be dispatched on the next business day.

 

 

Australian Domestic Services

We offer free express shipping on all domestic orders over $250.00 AUD and free standard shipping on orders over $200.00.

 

Service Delivery  Cost (AUD)
Australian Standard  2-8 Business Days $8.00
Australian Standard  2-8 Business Days FREE over $200.00
Australian Express  1-4 Business Days $12.00
Australian Express  1-4 Business Days FREE over $250.00


International Services

All international orders are shipped via DHL Express.


 
Country Delivery Shipping Cost Free Shipping Threshold
United States 3-10 Business Days 8 USD 90 USD
United Kingdom 3-10 Business Days 8 GBP 70 GBP
Canada 3-10 Business Days 10 CAD 130 CAD
New Zealand 2-10 Business Days 20 NZD 120 NZD
United Arab Emirates 3-10 Business Days 45 UAE 500 UAE
Germany 3-10 Business Days 10 EUR 80 EUR
Switzerland 3-10 Business Days 10 CHF 100 CHF
Sweden 3-10 Business Days 100 SEK 800 SEK
Netherlands 3-10 Business Days 10 EUR 80 EUR
France 3-10 Business Days 10 EUR 80 EUR
Italy 3-10 Business Days 10 EUR 80 EUR
Ireland 3-10 Business Days 10 EUR 80 EUR
Singapore 3-10 Business Days 10 SGD 120 SGD
Norway 3-10 Business Days 80 NOK 600 NOK
Denmark 3-10 Business Days 154 DKK 1000 DKK
Poland 3-10 Business Days 55 PLN 400 PLN
Spain 3-10 Business Days 10 EUR 80 EUR
Belgium 3-10 Business Days 10 EUR 80 EUR
Hong Kong 3-10 Business Days 60 HKD 700 HKD
Mexico 3-10 Business Days 250 MXN 1900 MXN
Israel 3-10 Business Days 35 ILS 300 ILS
Taiwan 3-10 Business Days 350 TWD 2800 TWD
Japan 3-10 Business Days 1750 JPY 14000 JPY
Czech Republic 3-10 Business Days 275 CZK 2200 CZK
South Korea 3-10 Business Days 17006 KRW 130000 KRW
Saudi Arabia 3-10 Business Days 40 SAR 400 SAR
Malaysia 3-10 Business Days 40 MYR 400 MYR
Rest of EU 3-10 Business Days 10 EUR 80 EUR
Rest of World 3-10 Business Days 18 AUD 150 AUD

 

Processing Times

For domestic orders placed before 2 pm AEST and for international orders placed before 1PM AEST, where your item is in stock, we endeavour to have these processed and shipped within the same business day.

 

Duties & Taxes

The prices you see on our website already include all import costs, duties, and tariffs. Any sales tax at checkout is simply based on your shipping address. Your order will be sent from our Gold Coast warehouse, and you will not be charged any additional fees on delivery.

 

Tracking Your Order

You can track your order via our shipping confirmation email. If you do not receive your tracking details, please contact our team directly at info@sylkswim.com and our customer care team will be happy to assist.

 

Changing/Cancelling An Order

We begin processing your order immediately to ensure a seamless experience. For this reason, we can’t accommodate changes once placed. This includes cancellations, address or shipping updates, discount codes, or item adjustments.