Shipping & Delivery
All orders are shipped from Sylk Swim’s warehouse on the Gold Coast, Australia, during business hours (Monday to Friday, 9:00 AM – 5:00 PM AEST). Please note, our warehouse is closed on weekends and Australian public holidays. Orders placed during these times will be dispatched on the next business day.
Australian Domestic Services
We offer free express shipping on all domestic orders over $250.00 AUD and free standard shipping on orders over $200.00.
| Service | Delivery | Cost (AUD) |
| Australian Standard | 2-8 Business Days | $8.00 |
| Australian Standard | 2-8 Business Days | FREE over $200.00 |
| Australian Express | 1-4 Business Days | $12.00 |
| Australian Express | 1-4 Business Days | FREE over $250.00 |
International Services
All international orders are shipped via DHL Express.
| Country | Delivery | Shipping Cost | Free Shipping Threshold |
| United States | 3-10 Business Days | 8 USD | 90 USD |
| United Kingdom | 3-10 Business Days | 8 GBP | 70 GBP |
| Canada | 3-10 Business Days | 10 CAD | 130 CAD |
| New Zealand | 2-10 Business Days | 20 NZD | 120 NZD |
| United Arab Emirates | 3-10 Business Days | 45 UAE | 500 UAE |
| Germany | 3-10 Business Days | 10 EUR | 80 EUR |
| Switzerland | 3-10 Business Days | 10 CHF | 100 CHF |
| Sweden | 3-10 Business Days | 100 SEK | 800 SEK |
| Netherlands | 3-10 Business Days | 10 EUR | 80 EUR |
| France | 3-10 Business Days | 10 EUR | 80 EUR |
| Italy | 3-10 Business Days | 10 EUR | 80 EUR |
| Ireland | 3-10 Business Days | 10 EUR | 80 EUR |
| Singapore | 3-10 Business Days | 10 SGD | 120 SGD |
| Norway | 3-10 Business Days | 80 NOK | 600 NOK |
| Denmark | 3-10 Business Days | 154 DKK | 1000 DKK |
| Poland | 3-10 Business Days | 55 PLN | 400 PLN |
| Spain | 3-10 Business Days | 10 EUR | 80 EUR |
| Belgium | 3-10 Business Days | 10 EUR | 80 EUR |
| Hong Kong | 3-10 Business Days | 60 HKD | 700 HKD |
| Mexico | 3-10 Business Days | 250 MXN | 1900 MXN |
| Israel | 3-10 Business Days | 35 ILS | 300 ILS |
| Taiwan | 3-10 Business Days | 350 TWD | 2800 TWD |
| Japan | 3-10 Business Days | 1750 JPY | 14000 JPY |
| Czech Republic | 3-10 Business Days | 275 CZK | 2200 CZK |
| South Korea | 3-10 Business Days | 17006 KRW | 130000 KRW |
| Saudi Arabia | 3-10 Business Days | 40 SAR | 400 SAR |
| Malaysia | 3-10 Business Days | 40 MYR | 400 MYR |
| Rest of EU | 3-10 Business Days | 10 EUR | 80 EUR |
| Rest of World | 3-10 Business Days | 18 AUD | 150 AUD |
Processing Times
For domestic orders placed before 2 pm AEST and for international orders placed before 1PM AEST, where your item is in stock, we endeavour to have these processed and shipped within the same business day.
Duties & Taxes
The prices you see on our website already include all import costs, duties, and tariffs. Any sales tax at checkout is simply based on your shipping address. Your order will be sent from our Gold Coast warehouse, and you will not be charged any additional fees on delivery.
Tracking Your Order
You can track your order via our shipping confirmation email. If you do not receive your tracking details, please contact our team directly at info@sylkswim.com and our customer care team will be happy to assist.
Changing/Cancelling An Order
We begin processing your order immediately to ensure a seamless experience. For this reason, we can’t accommodate changes once placed. This includes cancellations, address or shipping updates, discount codes, or item adjustments.