All orders are shipped from Sylk Swim’s warehouse on the Gold Coast, Australia, during business hours (Monday to Friday, 9:00 AM – 5:00 PM AEST). Please note, our warehouse is closed on weekends and Australian public holidays. Orders placed during these times will be dispatched on the next business day.

 

Australian Domestic Services

We offer free standard shipping on orders over $250.00.

Service Delivery  Cost (AUD)
Australian Standard  2-8 Business Days $10.00
Australian Standard  2-8 Business Days FREE over $250.00
Australian Express  1-3 Business Days $14.00


International Services

All international orders are shipped via DHL Express.

The prices you see on our website already include all import costs, duties, and tariffs.

 
Country Delivery Shipping Cost Free Shipping Threshold
United States 3-7 Business Days 25 USD 390 USD
United Kingdom 3-7 Business Days 20 GBP 280 GBP
Canada 3-7 Business Days 35 CAD 500 CAD
New Zealand 1-5 Business Days 25 NZD 450 NZD
United Arab Emirates 4-7 Business Days 205 AED 1250 AED
Germany 3-7 Business Days 25 EUR 300 EUR
Switzerland 3-7 Business Days 20 CHF 250 CHF
Sweden 3-7 Business Days 200 SEK 2950 SEK
Netherlands 3-10 Business Days 25 EUR 300 EUR
France 3-10 Business Days 25 EUR -
Italy 3-10 Business Days 25 EUR -
Ireland 3-10 Business Days 25 EUR -
Singapore 3-10 Business Days 35 SGD 360 SGD
Norway 3-10 Business Days 270 NOK -
Denmark 3-10 Business Days 175 DKK -
Poland 3-10 Business Days 85 PLN -
Spain 3-10 Business Days 25 EUR -
Belgium 3-10 Business Days 25 EUR -
Hong Kong 3-10 Business Days 210 HKD 2100 HKD
Mexico 3-10 Business Days 450 MXN -
Israel 3-10 Business Days 205 ILS -
Taiwan 3-10 Business Days 850 TWD -
Japan 3-10 Business Days 4500 JPY -
Czech Republic 3-7 Business Days 550 CZK -
South Korea 3-7 Business Days 40000 KRW -
Saudi Arabia 3-7 Business Days 251 SAR -
Malaysia 3-7 Business Days 80 MYR -
Moldova 3-7 Business Days 800 MDL -
Belarus Shipments Suspended - -
Bahrain 3-7 Business Days 24.5 BHD -
Jordan 3-7 Business Days 47.5 JD -
Kuwait 3-7 Business Days 20.5 KD -
Qatar 3-7 Business Days 245 QR -
Oman 3-7 Business Days 26 OMR -
Rest of EU 3-10 Business Days 25 EUR -
Rest of World 3-10 Business Days 50 AUD -

 

Processing Times

For domestic orders placed before 2 pm AEST and for international orders placed before 1PM AEST, where your item is in stock, we endeavour to have these processed and shipped within the same business day.

 

Duties & Taxes

The prices you see on our website already include all import costs, duties, and tariffs. Any sales tax at checkout is simply based on your shipping address. Your order will be sent from our Gold Coast warehouse, and you will not be charged any additional fees on delivery.

 

Tracking Your Order

You can track your order via our shipping confirmation email. If you do not receive your tracking details, please contact our team directly at info@sylkswim.com and our customer care team will be happy to assist.

 

Changing/Cancelling An Order

We begin processing your order immediately to ensure a seamless experience. For this reason, we can’t accommodate changes once placed. This includes cancellations, address or shipping updates, discount codes, or item adjustments.