Returns Policy

Request a return here

We are happy to offer an exchange or store credit for your Sylk Swim purchase, provided the item meets the return eligibility conditions outlined below and is not marked as Final Sale.

• Item(s) must be returned within 14 days of receiving your order.

• Undergarments must be worn when trying on items.

• Item(s) must be returned in its original packaging, unworn with no marks or damage, unwashed and must have the hygiene seal intact.

If the returned item/s do not meet these conditions, it may be returned to you at an additional charge. 

Final Sale: Items marked as Final Sale are not eligible for return or exchange.

Return Cost

Return labels are at the expense of the customer and are issued via our online returns portal. Return rates for Australian orders are $10 and you can find return costs for International orders here. This amount will be deducted from your store credit amount upon processing your return. If you decide to arrange your own postage, please ensure that you retain the tracking number as we cannot be held responsible for any returns lost in transit.

Processing Time For Returns   

Once your return has been received at our warehouse, please allow up to 5 business days for your return to be processed. You will be notified via email once your return has been accepted.