Most Common Questions
Orders & Returns
We want you to love your Sylk Swim pieces. This is why we are happy to accept returns in exchange for credit notes only. To return your piece, email orders@sylkswim.com. All orders must be returned in their original packaging and free of odours, marks and pet hair. Once your return is processed we will issue a credit note so you can repurchase.
We are unable to make changes to your order once it is placed. If you need to update your address, we recommend contacting the courier directly.
Yes! Afterpay is available for all Australian & New Zealand customers!
As we are an Australian store. All pricing will be charged in AUD.
Shipping
Currently domestic shipping takes 2-7 business days and international shipping 3-10 business days. Please note, that shipping is outside of our control and we cannot be held accountable for any delays in shipping,
Absolutely, we ship worldwide!
If your item is delayed, we recommend contacting the courier directly to open an investigation. I
Sizing
Our sizing chart is included in all of our products. If you are still unsure, email orders@sylkswim.com.au. They will help you find the perfect fit.
Swimwear & Brand
Caring for your swimwear is so important. In order to prolong your swimwear, please make sure you follow the care instructions included on each piece.
Our white swimwear does not go through see through in water.
Shani wears small bottoms, small one piece's and medium tops. If you are still unsure of our size, please contact us at info@sylkswim.com